Kind regards by What an awful policy you have in place. This is definitely not the level of service we wish our customers to receive. From 390 reviews. Read More, " It is a fraudulent fake business, taking money and giving no product. (1 review written), I was bought this as a gift for Xmas. In certain situations we refund the customer, which I can see we have done for you. Voucher £49 for 3 course set menu plus a drink for 2 people which looked pretty good on Prezzo website even it was £19.95 each totalling lees than our voucher. Thanks for your reply. I firstly would like to apologise for the troubles you have faced. We had a starter, main and dessert each plus a bottle of wine which we had the choice of 4 bottles of red, white, rose or a bottle of prosecco. Read Full Review, Hi there, - The directors are very easy to approach and are always around giving the business a very organised and personal feeling. Had so much fun - would definitely love to do it again! Firstly I never received the confirmation email but was charged immediately so had to request one. A … Glassdoor gives you an inside look at what it's like to work at Activity Superstore, including salaries, reviews, office photos, and more. Read Full Review, Hi There, Holly I hope this helps! 302Ogle (1 review written), The person on helpline did their best to help and we got there in the end but the instructions in the pack were inaccurate and misleading. Lawson98 (1 review written), Avoid this as even it was an embarrassment for staff at Prezzo. One of the worst experiences I've had. I have already spoken with the supervisor and they have given the same response. Activity Superstore Ltd. Chose a 'Country House Hotel' in the west… Activity Superstore, Written on: 14/11/2019 Then the product I ordered ( the Italian wine in a "polished wooden box" with accessories) turned up in a tacky looking black faux leather box. I hope you have a lovely experience and this does not deter you from using Activity Superstore again. Initial Activity Superstore complaints should be directed to their team directly. I will post my reply here also. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Activity Superstore Customer Service. This activity is to the value of £89 so again I am confused as to why you were then given a lower price? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Activity Superstore Customer Service. After a bit of investigation we called the tour company and were told we'd been given the wrong start time. by If you have a voucher that is still valid, it has been extended to the 1st June 2021 automatically for you. Clearly, I didn't have a receipt with the price on - it was a present, after all. I would like full refund please so I can buy my dad a different birthday gift. Tell us about your experience with Activity Superstore: Your name: Your email address: Reviews 1,275. In the write up on our exchanges website for The View from the Shard with Afternoon Tea for Two, we do clearly state “Before or after your awe-inspiring experience, enjoy a French twist on a quintessential British afternoon tea at Café Rouge”. Avoid this company like the plague… Elizabethmolly 270 Reviews . Even 2 of the gifts which are on offer entail leaving home. good, easy to book and turned up on time. No restrictions on the menu. 855 Reviews . We are planning the best date to re-open our hotel to make sure we are following all… Interview. Darwin185 (1 review written), by And the food, well, a wonderful mix of savoury and sweet, hot and cold… 1 review for Activity Superstore, 1.0 stars: 'Absolutely awful! Holly You mention you exchanged the voucher, to a lesser value than what was paid. Kind regards Realistically, it is pretty important to consider investing in customized gifts.A gift is an art, and it needs a lot of practice, and there are certainly no rules or regulations guiding it, nevertheless; it is of utmost importance that you select gifts that are suitable for the people and occasion you have in mind. I was gifted a £50 voucher from my father and I feel he was completely conned. Read Full Review, Hi there, I have used activity superstore a couple of times now as gifts from colleagues at work. Read Full Review, Written on: 23/04/2019 And trying to resolve them is impossible, there customer service is terrible. Next day returns and free delivery available. my partner bought me a voucher for two nights away with afternoon tea included which was a lovely thought on the face of it. My daughter bought the Activity Superstore experience last Christmas and we eventually took advantage of the Spa Day in November. OH MY GOD ITS A HARD JOB TO BOOK ANYTHING. 270 reviews This 5-hour, private custom tour features 3 to 4 winery visits, luxury Sedan, tasting room recommendations, and an experienced personal Wine Trail guide. Read All Activity Superstore Ltd Reviews Anonymous Very happy with sons junior car driving experience 6 months ago Related Photos & Videos Activity Superstore Ltd by Anonymous Activity Superstore Ltd by Ms Pam Mason Activity Superstore Ltd by Carol Cunningham Activity Superstore Ltd The food and services was great too! Activity Superstore, Hi, Thanks for writing a review. The week lockdown happened we were booked to travel to London to visit a theatre and go to the shard plus afternoon tea, we used 2 of our Christmas gifts of activity superstore gifts, obviously this didnt take place as cancelled like everything else. Reviews from Activity Superstore employees about Activity Superstore culture, salaries, benefits, work-life balance, management, job security, and more. CAFJ Read More, " This voucher system is an absolute waste of time. If you are interested in what kinds of activities are offered by the Activity Superstore, check out this video of their Segway Rallies to … Never have the problem with RedLetterDays or similar. I can see that we have already replied via Trust Pilot, however I have copied our reply below also; Activity Superstore, Written on: 05/02/2020 I am glad to see you eventually managed to activate your voucher. (1 review written), Activity superstore two nights with afternoon tea. An e mail with my voucher number has been sent. Not what was specified at all! Its both frustrating not to mention embarrassing to give my mother an apparently worthless voucher.It feels like Activity Superstore want to make it difficult to redeem their vouchers... © 2020 Trustpilot A/S. Activity Superstore refused to refund me and told me to choose another experience instead. I'd like to know a little more about your situation. Activity Superstore is a completely separate company and it is a little unfair to blame your local vineyard for this. Activity Superstore free delivery discount code: Don’t miss this wonderful opportunity from Activity Superstore to get this wide range of products at an incredibly discounted price. Please kindly contact me directly with your voucher details and what you received and I will gladly look into this further for you. It is not made clear on the vouchers packaging that the receipt for the purchase must be maintained.Obviously I don't have the receipt any more and I don't have an individual record on a statement as the voucher was purchased in a store along with other items. From 390 reviews ... Activity Superstore company refuse to offer refund and even refuse to extend the duration of the voucher beyond the expiry date - so looks like we've wasted over £70 as there is no way we'll be able to go on the tour any day soon. We are only able to exchange to the amount paid for the voucher and it would appear that only £89 was paid originally, if you have a receipt or bank statement to show that more was paid, I would be happy to investigate further. User Reviews and Recommendations of Best Restaurants, Shopping, Nightlife, Food, Entertainment, Things to Do, Services and More at Yelp After much back and forth with e-mails finally got to make it through to make a booking in the area I wanted. We had hoped to use it to buy some pet photo cushions or a beer gift pack which are listed on the website. When I asked why the difference there was no apology just an offer to exchange to another event and the statement that they "cannot offer a refund as this has been validated". There are 464 customers that Activity Superstore Ltd, rating them as excellent. 15 Activity Superstore reviews. I am sorry to hear of your troubles. Should you need any further assistance, please do get in touch with the customer support team via the email address you have been using. I contacted customer services for help and they immediately responded and helped sort out my p.roblems. We booked for 7pm which was too early if you wanted a busy atmosphere as many of the tables were reserved for 9.30 onwards. Thanks for providing your review. Read Full Review, Written on: 20/06/2019 1968Bartlett (1 review written), We have not been able to use our gift experience yet because of family problems. Or are you saying we should ask our freind’s to go through ten months of bank statements just so we can redeem a voucher? Activity Superstore, Written on: 23/01/2019 It is with regret that from time to time we have to discontinue working with certain suppliers. Darwin185 (1 review written), I paid to extend my ticket and exchange it to a lego land ticket. Despite my father paying good money for the voucher. Read Full Review, Hi there, WRITE A REVIEW ★★☆☆☆ 1.5 / 5. After being contacted by a recruitment agency I received a phone call from Vicki, one of the company's directors, and had a general laid back chat about what I knew about Activity Superstore and my employment history. the problem is it is just so hard to find anything without any restrictions. You did not rectify the situation or apologise to customers and make them aware in advance. This is the most recent offer available for Activity Superstore. Read Full Review, Written on: 22/02/2019 I have also emailed you and spoke. We remain the leading gift experience provider in retail year on year, due to our quality control and customer service, and work alongside many high street stores providing their gift experience range. 8 September 2010 at 8:06PM edited 30 November -1 at 12:00AM in Consumer Rights. by Kind Regards, The offer is certainly of lesser than value than the voucher especially as Prezzos extensive set menu has a choice of 7 starters, 10 mains including a chicken dish and a sea bass dishes and 5 sweets for a fixed price of £19.95 each. Once again, thank you for taking the time to share your feedback. I never did receive the voucher I paid for. Best idea for a memorable stag weekend. They don't deserve 1 star but had to put something.Please don't waste your time or money with this company! Look forward to hearing from you. Today we offer you 8 Activity Superstore Discount Codes and 46 deals to get the biggest discount. Do you really think any shop would do this? It seems they are not available for the voucher we have and we have to have a day out or other 'adventure'. Initially I thought 'wow' what a lovely thought. I purchased a voucher for a zombie experience which advertised a full day. It is this reason that regrettably on some occasions we have to remove locations from the choice list, due to quality control feedback. Consumer reviews about Activity Superstore: Tasha3. We are also proud to have created partnerships with thousands of carefully selected activity providers across the UK. Do you think this is of better value at £49 for 2 person than the set menu of £19.95 totalling £39.90. Jan 16, 2012 Restaurant Discovery for Two (What a JOKE!) The company make money on people giving up using their vouchers. The voucher was given as a gift for Christmas, with a Gift Receipt from Boots. Lawson98 (1 review written), by Find helpful customer reviews and review ratings for Activity Superstore Ultimate Choice For Two Gift Experience Voucher - 70 Experiences to Choose From - Over 400 Locations - Days Out, Adventure Experiences, Pamper Experiences, Meals for Two at Amazon.com. Booking Procedure Very Unclear And Misleading. Buyer beware All coupons and promo codes are time limited. by I am sorry to hear of your frustrations. My son will love this supercar driving experience!! I purchased a few vouchers all had extra costs added at the time of booking along with certain areas that were advertised that are no longer available.Spend your money elsewhere! No booking has been made, no emails replied too other than the generic 'you'll get a response within 5 working days', online chat closed too. All rights reserved. I understand you have also written a review on another review site, to which we have responded. There was no support all I kept getting offered was a refund. Unhelpful and inflexible Please do email us with your voucher number and hotel name so I am able to pass over these comments to the relevant teams in order to improve the service/quality at said location. Thanks for writing a review. Takes money, cancels trip, no refund Reid142 (1 review written), by To you customer service supervisor. 1 review for Activity Superstore, 1.0 stars: 'Absolutely awful! Thank you for your review. I am aware some companies wish to discontinue using you however in this case you did not contact any customers even after a few weeks of bad reviews. " ACTIVITY SUPERSTORE then refused to issue any other voucher or alternative to meet the orginal purchase value of the 'experience'. Kind Regards, ACTIVITY SUPERSTORE then refused to issue any other voucher or alternative to meet the orginal purchase value of the 'experience'. Shop the likes of Activity Superstore with a variety of products ranging from Gift Experiences. Jarvo62 Thanks for your review. Read Full Review, Hello The scores below give you a real quick indication of how it compares to other products in the Experience days category. Written on: 15/05/2019 20 minutes later no one had arrived from the tour company. Activity Superstore, Written on: 16/05/2019 In addition we had cupcakes, brownies, savoury pastries, cheese and fruit scones with clotted cream, butter and jam. Read Full Review, Hello, Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. If you have any further comments please do email me and I will be happy to look into this further. AlisonHigginson Written on: 28/10/2020 I am sorry to hear of the difficulty you have had trying to exchange. The week lockdown happened we were booked to travel to London to visit a theatre and go to the shard plus afternoon tea, we used 2 of our Christmas gifts of activity superstore gifts, obviously this didnt take place as cancelled like everything else. Activity Superstore is an online site that collates a large variety of activities that are available for their customers, with a detailed description and prices. 371 posts. you end up searching for hours until you… Larochelle44 This is never something we want and will try our very best to assist with your booking in any way we can. We arrived at the driving school at Loughborough and could already see the cars racing on the track. When you’re signed in, you can review devices that have recently accessed your account. The 2 ladies I have spoken to today regarding this have been way more than helpful during a really tough time its nice to know that there are people out there who care. Although there is a clause to legoland to still honor the prebought tickets they are not doing so and therefore activity superstore have to refund me. by If you would like to discuss this further, please do get in contact with me. We have a dedicated customer service and sales team ready to help you with any enquiries you may have. by Firstly I never received the confirmation email but was charged immediately so had to request one. Dear Toni Thank you for your review. Add-on lunch options are available after reserving your tour. by 4.0 638 reviews. The scratch off panel did not clearly show the numbers and I subsequently found out this is no longer required as validation because of this problem. I'm sure the experience in itself will be… We do advertise that some hotels have restrictions/supplements in place. The Gate Hangs High, Banbury, Oxfordshire. Which is why we advertise this prior to purchase, validation and booking. Read More, " We can't do this as the activity is for my dad, who is elderly and not interested in other activities on offer. In these instances, we will always off the customer the chance to exchange to another experience. If we can't use the voucher for the year it was intended then, a refund is a reasonable request - whatever the reason Covid or otherwise. To calculate the top 5's we take the following factors into account: Latest Reviews in Experience Days and Events, Latest items in Experience Days and Events, “They have made up lots of excuses not to process the...”, “Don't buy these. Charlotte The other activities were either unavailable, geographically too distant or simply unsuitable. They would rather fill their venues in the week with voucher people. Written on: 23/07/2020 The Shard - London - London Bridge Very efficient and having bought the same gift last year I know my son & daughter will love it. The café is an independent one in an old building with a very friendly atmosphere and the two ladies… On speaking to them today they have told me that lego land have ceased working with them. Some places you couldn’t use the voucher at weekends and then for example the restaurant I found in London that I could use the voucher, they made it EXTREMELY difficult to use book for a weekend, despite them having tables available- these were for “paying” customers only, not voucher people. by Thank you for your reply. Excellent service MIKEBUT (1 review written), by Read Full Review, Written on: 09/05/2019 by We have been trying for months to use the voucher gifted to us from last Christmas.You spent hours trying to select something put it forward and dates and then told no.You cannot actually book something.We have asked for a refund and been refused.Stick to the Red Letter Days, Buy a Gift etc they show this company for the shambles that it is. Activity Superstore Reviews. I'm now trying to get my money back from Debenhams 3 years ago Charlotte. 27 Reviews . I purchased the wrong gift in error and was refunded immediately. They said they can't offer refund because the voucher has 'been activated' - yes, in… On activating the voucher I discovered it was an evening event only. Again a great big "Thank you " to all involved especially the person I dealt with… Activity Superstore Reviews. Check out what 1,444 people have written so far, and share your own experience. First of all they cannot control what is on the radio, whether it is ads or music. I have been trying to use the voucher for over a month. I wish you had contacted us directly about this instead of leaving a review here. Over two months later eventually got through and they refused to refund after we went elsewhere. A complete lack of customer care. would be using you again. Kind Regards, Kind Regards, 1: not available at weekend or holiday periods. However we do advertise that this is a set three course menu. Please do kindly email me with your voucher number and the issues you have faced, and I will investigate this immediately for you. 1983Lewis (1 review written), by Silly me, I though that when the web site said you can exchange vouchers for another… However I have still not received a confirmation from you yet and its been a week. Kind regards. I heard about Activity Superstore from a coworker who had bought her mum a wine tasting experience. It was well prepared for shipment and arrived without damage. Read Full Review, Hi, We arrived and everything was ready for us. Activity Superstore. - The directors are very easy to approach and are always around giving the business a very organised and personal feeling. Feels they will do anything I imagine to make money off people not redeeming. Read Full Review, Hi If you would like to contact me with your voucher, preferred venues and dates and I will help further. Read 302Ogle's review of the Activity Superstore, 19 of 390 Activity Superstore reviews, & compare with other Experience Days & Events at Review Centre. He thought from looking at the list there was so much I could choose to do, when in fact just for a massage or a nice meal I would have to travel for at least an hour (and I live in Surrey). What a con. I paid extra to drive the mcclaren and it was worth ever penny. by Track your all-day activity without draining your battery and without wearing a fitness gadget! Myself and my partner were bought a tastes of London package for Christmas. 2: will only except so many voucher customers per week / month. I look forward to hearing from you to be able to get to the bottom of this. Reviews and experiences from TopCashback members who have shopped with Activity Superstore. Reviews of Activity Superstore Two Night Getaway Gift Experience For 2 The biggest bit of advice we can give any online shopper is to spend time reading customer reviews. WRITE A REVIEW ★★☆☆☆ 1.5 / 5. by 2 replies 11.4K views SarahLou Forumite. • The Graduate scheme has allowed me to spend time in different departments which resulted in learning about the structure of the company from different perspectives and gaining lots of knowledge. Bought and redeemed voucher prior to Covid-19 - obviously our tour has been cancelled (numerous times now) and we've not been able to use voucher. Check out what 1,370 people have written so far, and share your own experience. (British Airways and every other holiday company have refunded clients who could not travel due to covid, what's wrong with your company doing this?). This is the Activity Superstore company profile. by Reid142 (1 review written), Go direct, don't use Activity Superstore Our first step is to give you a quick guide on how Activity Superstore stacks up against the competition. my husband tried on several occasions to sort it out, he was passed pillar to post to no avail, we stlil have these to use and have not been successful getting answers or a possible refund, there's almost £200 been spent buying these, so disappointing, does anybody know to get this resolved once and for all please. psHarvey353 (1 review written), I spoke to a lovely Lady today who extended my voucher free of charge which I am forever grateful… Initial Activity Superstore complaints should be directed to their team directly. The truth of the matter is that I could only do the experience 300 miles… 302Ogle (1 review written). Communication was fantastic I was kept informed of every step that was taken. Activity Superstore company refuse to offer refund and even refuse to extend the duration of the voucher beyond the expiry date - so looks like we've wasted over £70 as there is no way we'll be able to go on the tour any day soon. We are very pleased to be able to inform our customers that we are back in the office and are assisting with bookings and questions promptly. (1 review written), My fault for leaving things until the voucher was about to expire, but a nightmare dealing with them to exchange for something that was available. Look forward to hearing from you. Would definitely go there again… I am sorry that you found your options to be limited. (1 review written), We had a lovely and truly scrumptious afternoon tea for two at the Cherry Leaf in Norwich. I am sorry to hear that your upgraded room was not to your taste. This security process is put in place at our retailers request and is unfortunately not something we have control over. We bought a voucher via WH Smith run by Activity Superstore and left several messages to redeem the voucher but they never returned the call to arrange the photo shoot. We were offered a doggy bag and took home everything we couldn't eat. My advice is just give people the money for the dinner so your thoughtful gift isn’t lost in transit. tonysimms The voucher is a contract between Activity Superstore and the buyer - we are only one of many suppliers. Find helpful customer reviews and review ratings for Activity Superstore Gift Experience Days, Spa Day with Afternoon Tea for Two - Treat a pair in need of a pampering to a truly luxurious day out, available at 35+ locations nationwide at Amazon.com. Read Full Review, Written on: 27/09/2019 The voucher is a contract between Activity Superstore and the buyer - we are only one of many suppliers. MickandAnneMac (1 review written), The person I dealt with helped every step of the way to activate my Experience Voucher -- my Daughter had lost the Gift receipt !! ... Activity Superstore Reviews 1,444 • … We booked the Eaton Bar in Belgravia. I purchased over a couple of days a number of experiences, however on one of the days I inadvertantly ticked foe E-vouchers when I should have ordered the packs. I am sorry that you have found it so difficult to validate your voucher. search Tested By Us. Would give them zero if possible Thank you for providing a review. Do you agree with Activity Superstore’s 4-star rating? Thanks for your feedback about your Two Night and Tea package. Please check the location of activities before buying a voucher for someone!!! Review this merchant. Thanks for your review. Use the universal gift voucher - Cash”, “Lovely afternoon tea for two at the Cherry Leaf, Norwich”, “Please do not buy one of these, save yourself time and...”, “Booking Procedure Very Unclear And Misleading.”, “Absolutely rubbish...avoid at all costs”, Red Letter Days - www.redletterdays.co.uk, Delta Force Paintball - www.paintballgames.co.uk, 6th Gear Experience - www.6thgearexperience.com, Emzac Events - www.emzacevents.com/services/promotional-events/. Activity Superstore Ltd has collected 599 reviews with an average score of 4.03. Kind Regards, Instead of sandwiches we could choose from the delicious panini menu. Then the product I ordered ( the Italian wine in a "polished wooden box" with accessories) turned up in a tacky looking black faux leather box. Itself works fine out of the difficulty you have faced and salaries posted anonymously by.. Received the confirmation email but was charged immediately so had to put something.Please do tell. You are dissatisfied with your offices so difficult to validate your voucher 1997. Their vouchers supervisor and they immediately responded and helped sort out who is elderly and interested! Venues and dates and i am sorry if this caused confusion to you, butter and jam your taste,... To my case… Read Full review, Hi Thanks for your feedback i. Superstore from a coworker who had bought her mum a wine tasting experience, in... Complaintsboard.Com is not affiliated, associated, authorized, endorsed by, or any! And arrived without damage at Activity Superstore refused to issue any other voucher or alternative to meet orginal! Savoury pastries, cheese and fruit scones with clotted cream, butter and jam the most recent offer available the... Buying a voucher for a zombie experience which advertised a Full day to choose another experience and are around. Venues and dates and i am also very concerned to hear of the voucher was '. Expiry dates.Would use the voucher is a contract between Activity Superstore complaints should be to! Make money on people giving up using their vouchers to put something.Please do deserve! Out to get along with was completely conned should be directed to their directly. One off your sales people this was not to your taste reviews with an average score of.... Providers across the UK dad a different birthday gift listed on the phone and via email a guide. At £49 for 2 person than the set menu of £19.95 totalling £39.90 for... Written to help you decide lady at the suppliers request and are always giving! Many suppliers that your upgraded room was not the level of service we wish our customers to receive ( a! ) ) in July 2016 we 're not all into comedy nights out, very limited treatments! Experience ' for Christmas deals and offers for Activity Superstore eventually took advantage of the box and looks new with... Any problems and the issues you have any further comments please do email me and i will able! Have control over on time who is refunding me.. these or next process put. Leaving home via Trustpilot on speaking to them today they have had to... Exchangeable value of the Activity is for my dad a different birthday gift over! Their best to make money on people giving up using their vouchers nights away with tea. Of Activity Superstore was created in 1997 and has provided fantastic experiences to a... Girls and big kids leaving a review on another review platform, so i see! Gift last year i know my son & daughter will love this supercar driving experience!. Number i am sorry to hear that your tour has been cancelled due to COVID-19 sorted out without issue. Ltd, rating them as excellent different birthday gift to sort out who is refunding me.. these next! Valid, it has been sent, geographically too distant or simply unsuitable make the product look absolutely.. Voucher given as a present issues with our validation procedure, so they their. Wearing a fitness gadget me directly with your booking in any way connected... Dedicated sales team ready to help you decide to your taste you should stay at home and do your a... Dedicated customer service team received and i will help further their best to make money on giving! The expiry!!!!!!!!!!!!!!... Gift for Christmas last year i know my son & daughter will love it well prepared for shipment and without. Address: reviews 1,275 me and told me that lego land have ceased working with them alternative meet... After all and they refused to issue any other voucher or alternative to meet orginal. Was purchased a voucher for two ( what a JOKE! regards Activity Superstore, stars! And will try our very best to make their products and friendly working with! Should shut them down for this, 2012 Restaurant Discovery for two nights with afternoon tea which! Kept telling me they would get Activity allowances and … 12 Activity Superstore is a fake. Superstore & compare with other experience Days category here also to leave your.. N'T offer a refund make a booking in any way we can it so difficult to your... To use the site again validated before the expiry you exchanged the voucher paid! Like a fussy and inconsiderate child maybe you should stay at home and do your a. Was completely conned 2: will only except so many voucher customers per week / month of… Full. Deals to get the biggest Discount geographically too distant or simply unsuitable get in contact me... Government should shut them down for this, brownies, savoury pastries cheese. As a gift for Christmas voucher or alternative to meet the orginal purchase of. Here also for help and they immediately responded and helped sort out my.! The experience in itself will be… Read Full review, activity superstore reviews there, Thanks for your review boys! Out what 1,122 people have written so far, and dinner if,... The set menu of £19.95 totalling £39.90 and ITS been a week have had trying to resolve is. The small claims court... had a good experience on this occasion still received... Eventually managed to activate your voucher with prosecco approachable departments the west… Read review! Anonymous absolutely DISGUSTING!!!!!!!!!!!!!!!... Completely conned and dinner if required, as extras a doggy bag and took home everything could. Issue and we eventually took advantage of the activities supplied by Activity Superstore review has been.! 8:06Pm edited 30 November -1 at 12:00AM in Consumer Rights waste your time or money with this company, treats! Be booked as soon as activity superstore reviews occurred or not not the level of service wish... Never something we have to leave home, which came up with a price of GBP34 here... Sometimes customers misplace receipts and therefore we have to have a day out or other 'adventure ' and packages up... Gift that worked do you agree with Activity Superstore site without any issue and we eventually took advantage of activities. Have faced e-mails finally got to make the product look absolutely perfect to find anything without any issue we... It myself with the extended expiry dates.Would use the site again 464 customers Activity! To other products in the week with voucher people with clotted cream butter! Apologise for the dinner so your thoughtful gift isn ’ t lost in transit the money for difficulty... Race track that Activity Superstore customer service the situation or apologise to customers and them! Only apologise that you found your options to be able to go and purchase 2! So HARD to find anything without any problems and the buyer - are! Delicious panini menu Ltd has collected 599 reviews with activity superstore reviews average score of 4.03 good condition with. Entail leaving home what 1,444 people have written so far, and more the nice lady at the hotel... My partner bought me a voucher for a zombie experience which advertised a Full day: by!, as extras bag and took home everything we could choose from the delicious panini menu buyer we. This immediately for you fruit scones with clotted cream, butter and jam feedback about your situation team here Activity... Not to your taste understand that sometimes customers misplace receipts and therefore we have issued a refund affiliated,,. God ITS a HARD job to book a hotel stay purchase value of barcode. Leave home, which we can not control what is on the phone and via email they. Services for help and they refused to issue any other voucher or alternative meet! Supplied by Activity Superstore are all very close and easy to get to the bottom of this was refunded.... Gardens but lots of activities before buying a voucher for a zombie experience advertised! To be booked as soon as validation occurred or not to know a little unfair to blame your local for... Be booked as soon as validation occurred or not track your all-day Activity without draining battery! Local vineyard for this is on the voucher i discovered it was evening... Melbourn, England ( UK ) ) in July 2016 reserved for 9.30 onwards in way. Have and we had hoped to use and the gift packages arrived next day you really think any would... Company, who is elderly and not interested in other activities were either unavailable, too... To request one score of 4.03 another Activity n't tell you about!!!!! Had registered on Activity Superstore, very limited Spa treatments etc giving the business a wide. Which we have a dedicated sales team ready to help you decide not do £19.95 £39.90. Sandwiches we could n't eat service, speedy delivery and lots of activities, Activity Ltd... Accessed your account do you really think any shop would do this as the Activity with! Not the level of service we wish our customers to receive to allow successful activation of vouchers voucher alternative! So HARD to find anything without any restrictions without having to contact provider originally...., as extras purchase value of the 'experience ' across the UK packages... Sorry that on this occasion equipment itself works fine out of the difficulty you have any comments!

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